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Why was my sign up rejected?
Sign-ups are mostly rejected due to incomplete information. MyNiteLight requires full name, a valid address, and contact info. Professional event promoters only. If your sign-up is rejected you can always correct your information and try again.
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I signed up and can't log-in what gives?
MyNiteLight has an approval process. We make sure all of your information is correct and that you're a legitimate event promoter. This usually takes 24-48 hrs. Once approved you will receive an email. Once you receive this email you can immediately start listing your events.
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How do I sign up?
You can sign up by clicking the "Sign Up" link located at the top right of the website or "Client Register" link at the bottom left under the "MyNiteLight" column.
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How does my event listing work?
When you add your event, the promotion duration you choose will determine how long it can be searched. Please note, your event will only be found when that specific date and location is searched.
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What does featuring my event do?
Featuring your event allows it to be one of the first events visible on the results page. It is similar to buying an ad on google.com. There are 3-5 featured listing spots on the results page. Featured Events are randomly rotated in and out of this area.
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I had to cancel my event, can I get a refund?
Please be very careful when adding events. MyNiteLight does not offer refunds for events that are cancelled during the promotion period. Example, if a Friday event is listed for up to1 week, it can only be cancelled prior to the previous Friday. Plan ahead.
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How do I view my RSVPs?
In the Event Promoter Admin click "My Events" and find the event you wish to review. Clicking on the event will reveal a set of options underneath. Click on "Guests attending". You will see a printable list of all your RSVPs.
